To be able to fix the problem, you first need to know what the problem is.
More specifically, you need to know which problem to fix first.
Your staff may already be telling you what the problem is, you may already know what it is, but what if that’s not the most important problem and the underlying problem is something else entirely?
That’s where using an external consultancy can prove valuable. We’re impartial, unencumbered by politics, with no axes to grind and passionate about uncovering the real underlying causes.
Uncovering your real problems and the causes of what’s troubling your department is the first step in improvement. It’s a ring-fenced engagement with a clear gateway meaning we’ll agree what work is to be performed before we commence to following stages, if at all.
This could be the start of a Lean improvement project or end up with a more strategic solution.
Want to know more, then contact us for more detail.