I’ve discussed Dunning Kruger syndrome a number of times, loving the phrase “Peak of Mount Stupid” which we’ve all been on at some point. Flow A few months ago, I was introduced to Flow by Mihaly Csikszentmihalyi, described succinctly by Chris Bailey. Borrowing Chris’ interpretation of a core chart from the book, we can see…
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I’m convinced that there’s no thought to place of people in the design of most supermarket car parks. Poor Design I’ve just been to a great example of poor design. When driving in, you turn off the main road to a roundabout. At this roundabout, you turn right, away from the store, to the main…
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The story listed below is one that happened to me late last year. I still remember it with a smile, partly because it shows just how unaware the people were in the room and partly because it’s a great example of how a meeting can waste time. So for me, it’s a good example of why…
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I remember one of my clients being confused when I mentioned the carrot and stick as we discussed motivation for change. Since then I’ve found it an interesting test to see how people think motivation works in their immediate team. There are two versions of the carrot and stick story. Both versions include a donkey.…
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All of the changes facing every organisation require skilled personnel, either increasing a team’s knowledge in the tools and techniques used for change or by mentoring analysts, providing guidance and supervision. Training Training packages can be developed in the following: Lean Service Redesign Business Process Reengineering Business Analysis Each training package is bespoke, specifically tailored…
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