Tag: front-line

Strategy, Architecture & Problem-Solving

Running with Knickers on Your Head

The First Draft

June 18, 2018

I’m pleased to announce that the first draft of my book on achieving change in front-line services is available. It’s been many years in the writing as I’ve changed direction a couple of times, adapted to newer, emerging methods, but recognised that the core of the book is still as pertinent now as it was…
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Hospital ward

How much is too much training?

May 18, 2018

I’m divided in this, but lean towards only brief training, just enough to inform them, rather than enough to practice.   On one hand, it pays to understand why change in general is necessary and specifically, why the change that you’re about to implement is necessary. Often I see professionals who spend time with the…
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